Website Design terms and conditions

General Terms

Web hosting and design services are offered by Kingfisher Computer Services (KCS) to it's clients. Rates for our services will be agreed in advance of us providing the service.

By making a deposit or payment for our design services, or by confirming your requirements in writing or by email where a deposit is not required, you are agreeing to the terms and conditions as stated below.

Acceptance of new commissions

KCS reserve the right to refuse to construct a web site which we may judge as unfit due to content or otherwise. This includes, but is not limited by, sites containing adult orientated material such as pornography, sites which promote hatred towards persons belonging to any ethnic group, religion or sexual orientation and sites which infringe copyright or are contrary to UK laws.
The acceptance of a commission shall be deemed as a contractual agreement between the client and KCS.
On accepting a commission, KCS will provide an estimated completion date, however while we will do our best to meet this date, it is not guaranteed and no compensation will be due should the date not be met.

Provision of, and rights to, material

It is the client's responsibility to ensure that any web site content is lawful and appropriate. This includes, but is not limited to:
1. Any content provided by the client (text, images, sounnds) does not infringe on any copyright or other law.
2. Content meets any specific trade requirements (eg FSA, Advertising Standards).
The client is responsible for providing all website content in appropriate format for use on the site:
1. Text: word document (.doc) open document format (.odt) or plain text files (.txt) can be accepted
2. Images: JPEG, GIF and PNG files can be used, as can high quality prints for scanning
3. Audio: midi, mp3, wav and wma files are acceptable. We can also convert CD audio to mp3, at an aditional cost.
4. All content to be provided by email, or on CD
Any material provided by the client in relation to the production of the website will remain the client's property.
Material, content and code provided by KCS remains the intelectual property of KCS. Once full payment has been received from the client, the client will have a non-exclusive, non-transferable licence to use such material, content and code within their website only.
Failure by the client to deliver text or image content in good time may delay the production of a website.
All website designs will include a small text or graphic link to KCS discretely placed as part of the design.
The client is ultimatly responsible for checking the accuracy of site content prior to final publication.

Completion and transfer of websites

Once the client has made the final payment for their website, KCS will transfer the site to the client's hosting account.
1. The client is responsible for providing FTP access details to their hosting account
2. Should any alterations be required to the site design in order for it to work on the client's hosting, these will be charged at our standard rate. (This is unlikely to occur with the majority of websites, but can happen with more complex sites that rely on a servers configuration for parts of the scripting)
3. For a small additional fee, the client may request a copy of the website on CD as well as upload to their hosting account
KCS do not guarantee to maintain backups of sites once completed. It is the client's responsibility to ensure that their site is adequatly backed up.
On completion of a website, KCS will submit the site details to a number of search engines, however:
1. KCS do not guarantee listing on any particular search engine.
2. KCS do not guarantee the ranking given to a website on any search engine.
3. KCS can provide pay-per-click advertising to clients as an additional service, but offer no warranty as to the results of such advertising.

Cancelation of commissions

If at any point during the website development process a client wishes to cancel, they may do so in writing only. In such event no deposit will be refunded, and KCS will issue an invoice proportional to the amount of work completed on the commissioned site.
If the client fails to provide requested content in good time at any point in the website development process, KCS may at it's own discretion consider that the client wishes to cancel the commission as above.

Costs and payment

All prices quoted are exclusive of VAT.
All commissions in excess of £1000 (one thousand pounds) must be confirmed by a deposit of not less than fifty percent of the commission value.
All invoices are due for payment seven days after the invoice date.
KCS accept payment in the following manners:
1. Cheque
2. Bank transfer
3. Credit card via PayPal or Google Checkout
Late payment of invoices may result in the following actions:
1. Suspension of the clients hosting facilities until all outstanding invoices are cleared.
2. Charges and interest being applied to overdue invoices in accordance with our statutory rights under the late payment legislation.
KCS reserve the right to change their standard charges at any time, without advance notification. Should our prices change, we will honour existing quotations and commissions, but further commissions will be accepted at the new prices.

Visits to clients premises

We will visit a client's premises within a 40 mile radius of our premises free of charge for a no obligation consultation. Further visits may be charged at our standard mileage rate of 40 pence per mile.
Quotations for design work will allow for one additional meeting to discuss development progress. Further meetings at the client's request may be charged at our standard mileage rate.

By agreeing to these terms and conditions, your statutory rights are not affected. If any part of these terms and conditions are shown to be in contravention of your statutory rights, all other parts will remain in force.

Kingfisher Computer Services reserve the right to alter or amend any of the above terms and conditions at any time.

Chester & North Wales Web Design - 0845 257 6936